At Close Friends, your safety and trust are our top priorities. We are committed to creating a secure, reliable, and enjoyable shopping experience for all our users. Here’s how we protect you:
Secure Payments
All payments on our platform are processed through trusted payment gateways. Your financial information is encrypted and never shared with sellers or third parties beyond what is necessary to complete your order.
Verified Sellers
We work with verified sellers to ensure the items listed meet our quality standards. This helps reduce fraud and ensures that you receive the products you ordered.
Data Protection
Your personal information is stored securely and handled according to our Privacy Policy. We use advanced security measures to prevent unauthorized access and protect your data.
Transparent Communication
From order confirmation to delivery updates, we keep you informed every step of the way. You can also contact our support team directly for any questions or concerns.
Community Guidelines
We maintain a safe and respectful community. Any seller or user found violating our policies may have their account restricted or removed to ensure the safety of others.
Dispute Resolution
If any issues arise with your order, our support team will work with both you and the seller to resolve the matter fairly and quickly.
Your trust is what drives us. With Close Friends, you can shop confidently, knowing we’ve built a platform where safety and satisfaction come first.